May I wish you “Happy New Year” as we start 2016!
As your travel designer, I take this opportunity to thank all our valued customers, whose continued patronage and confidence in our products inspires us to extend the best of services and enables us to provide value for their money.
We believe that technology holds the key to the contemporary travel industry. We are focused at addressing the needs of our customers and offer to our customers with efficient, reliable and technology backed solutions, in line with the world’s best, while maintaining continuous interaction with them to assess their emerging requirement, so as to be ready when the needs arise.
We are committed to total customer satisfaction by identifying their specific needs, translating them into Quality products and services. This commitment is the corner stone of our Quality Policy and we strive to achieve it by putting into place a Quality System, which adheres to the ISO 9001: 2008 Quality Standard.
I therefore, seek continued patronage of our valued customers and thank our well-wishers who have contributed to the growth of the Sutra.
I offer my very best wishes to you and your family for a prosperous 2016!
Dato’ Syed Mohd Razif Al Yahya
Group Managing Director