Previously, Malaysian passengers who travelled by air had no specific protection. Complaints or disputes were channelled to the Consumer Tribunal and various consumer associations. That changed when the Malaysian Aviation Commission (Mavcom) was established last March. Finally, there is a […]
Nearly seven in 10 passengers in the country do not know the rights they have when travelling by air, said the Malaysian Aviation Commission (Mavcom). According to the study by the commission, 93 per cent of respondents wanted to know […]
Sri Sutra Travel is an award-winning group in business and leisure travel. And by that, it fully understands that both modes of travel require a different set of disciplines, service levels, experience, and the convenience of technology assisted innovation.
